Dear Guests,

Welcome to the Grindelwald Penthouse.

This vacation apartment is managed by Grindelhomes.

We hope you will have a great stay and are at your disposal from 07:00 to 23:00 at +41 33 853 10 04 if you have any questions or requests.

There is no bad weather, only bad clothes! We will be happy to help you organize activities or excursions in good or bad weather. For more information on what to do, please see our Grindelwald page.

Traveling with the ski or city bus is included in your Grindelwald Visitor card.

To plan your travel, you can use the SBB-website or download their app. Your nearest bus stop is GRINDELWALDERHOF and is located right in front of the VOI supermarket.

We welcome you from 16:00. If the apartment is ready earlier, we will be very happy to welcome you earlier, free of charge!

All good things come to an end. We kindly ask you to leave the apartment at 11:00 am at the latest. Check-out is at the reception of the Boutique Hotel Glacier, please make sure that all keys are returned. This is where you will pay the tourist tax and any supplements.
Your deposit will be refunded after final cleaning.

This is a vacation apartment, please leave it as you found it. The cleaning is included in your stay, but we do expect you to remove any trash, food or other items from your stay. The kitchen need to be tidied, plates & cutlery in the dishwasher and program started. Garbage bags disposed of in the appropriate container and recycling taken out (recycle containers at the fire station). We reserve the right to charge an extra cleaning fee of CHF 100.- in case of negligence.

You will find a small selection of Rituals products in your bathrooms. They are pretty, smell good and are Ecocert certified, which means they are also environmentally friendly.

We supply detergent for the start of your stay, should you need more, tablets can be bought at the Coop on the main street.

Even during vacations, an unexpected event can happen. The number of the Xundheitszentrum Grindelwald, located at Spillstatstrasse 14 in Grindelwald, is +41 33 854 54 40.
Emergency call 144
Police 117
Fire department 118

Wood for a fire is at your disposal. We provide extra wood for CHF 30.-, please contact the reception.
You can also buy additional wood at the local supermarket.

The heating is controlled by the wall panel located in the kitchen.

If you would like to take advantage of our housekeeping services, you can relax while you explore Grindelwald and its surroundings. Available on request for an additional fee.

Everything is left at your disposal to make you feel at home. Please leave the kitchen as you wish to find it.
Please note that the kitchen is equipped with an induction stove and that its proximity may pose problems for people with pacemakers.

Feel free to use the laundry room located in the apartment. Washing powder is available for 1 wash.
For additional laundry detergent, the local supermarket is around the corner.

Laundry service is provided by Grindelhomes. Please fill out the laundry service price list and drop the bag off at the reception.
For next day delivery, the laundry must be dropped off before 11:00.
We do not offer dry cleaning services.

Whether it’s a sore neck, backache, headache or heartache, a massage can fix it all.
Discover our range of rejuvenating in-house spa treatments for relaxation and healing. Massages can be booked in advance by phone-
View the massage menu online.

Please respect the residential law, no loud noise after 22:00, make sure doors and windows are closed to limit the spread of noise.

Smoking is only permitted on the balcony from the living room. Please do not throw cigarette buds from the balcony, use an ashtray, and close the windows while you are outside smoking.

Parking 3 & 4 in the basement are reserved for your use.
Please only use the provided parking.

We would love to welcome you in our Glacier Fine Dining or Petit Glacier at Boutique Hotel Glacier.
Please call us on +41 33 853 10 04 to reserve a table.
You will find our menu & opening times on our website.

The sauna is ready for your private use.
Please follow the instructions on the wall.

In winter for ski and ski boots and in summer for bikes, we are happy to offer you a storage room in the basement.
We ask you not to wear your ski boots in the apartment to protect the floor.
Thank you very much!

One towel per guest is provided. Please feel free to wash the towels yourself or contact us for replacement. There is an additional charge for this service.

To turn the TV ON, use the white remote.
To find channels press “TV GUIDE” on the white remote.
The TV will connect automatically to the Sonos system.

To pair your phone to the sound system:
Option one: Connect to the Penthouse Wifi. Download the Sonos app. Connect to existing system.
You can play music from your phone to the sound system.
Option 2: Connect your preferred music player to the Sonos speakers via Bluetooth.

We kindly ask you not to change the language on any of the Penthouse appliances.

We ask you to dispose of waste inside and outside the Penthouse in the appropriate containers.
The local government only accepts garbage in the provided garbage bags. Please fill the bag and dispose them at the container on the 2nd floor exit.
Recycling can be done next to the Grindelwald bus terminal. Please protect our environment by dispose your recycling correctly.
For any questions please do not hesitate to contact us.

You can drink the water from the tap,  it is pure and delicious, try it!

The Penthouse has free Wifi:
Name: Grindelwald Penthouse
Password: welcome1